Adtran ACES Support Program - 3 Year - 24 x 7 x 4 Hour - Exchange - Parts - Electronic and Physical Service

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Product Model:
Manufactured by:
Please Call for ETA or Place Backorder
Genuine and factory sealed in box.
Valid for Canada only.
  • $310.99 CAD Regular Price:
  • $62.00 CAD You Save:
$248.99 CAD

Marketing Information

ACES 3 Year 7x24x4 Remote Maintenance providing: 30 minute response time into technical support, access to software upgrades and patches, and four hour hardware replacement, available 24 hours a day, 7 days a week

General Information

Product Type Service
Manufacturer Part Number 1100AMPHOM3T3
Manufacturer Website Address
Service Name ACES Support Program
Manufacturer Adtran
Brand Name Adtran

Service Information

Product Supported

Polycom IP 7000 Phone

Service Availability 24 x 7 Emergency Consulting
  12 x 5 Phone Support
Service Description 24x7x4 Hour
Service Details
  • ADTRAN Technical Support SLA
  • Hardware Replacement SLA
  • Access to Technical Support
  • 7x24x365 Emergency after hours support
  • Access to Software Releases and Patches
  • Automatic Configuration Backup
  • Eligible for Discounted Remote Professional Services Vouchers (PSVs)
Service Duration 3 Year
Service Main Type Exchange
Service Sub Type Electronic and Physical
Service Characteristic Parts
Service Response Time 30 Minute - Technical Support SLA
  4 Hour - Parts Replacement


This product is shipped only within Canada and Warranty valid for Canada only.

Computer Valley makes every effort to provide accurate specifications, descriptions, images and price on all products that are found on

However for complete and updated descriptions, compatibilities, specifications and actual photo we recommend our clients to consult with manufacturer's websites or simply call us for proper clarifications. Computer Valley is not responsible and will not accept returns for items purchased that are not compatible with your system. Please ensure that you have verified compatibility and actual photo with your system by visiting the manufacturer's web site prior to purchase or give us a call to make sure what you are purchasing.

For more information, visit our Shipping and Return policy.

Computer Valley wants to provide you with the best and fastest possible service. We try to ship in stock orders placed before 2:00pm EST the same day. For in stock orders placed after 2:00pm EST they are usually shipped the next business day. However there are always exceptions. Please contact us prior to placing your order if you need your purchase by a certain date.

We ship by UPS, FEDEX, USPS, CANADA POST , PUROLATOR and LOOMIS from the nearest locations possible based on stock in hand.

Please note: Computer Valley reserves the rights to accept and cancel any order at anytime due to pricing error or any other reason. An email will be sent as a confirmation of the order status.

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