The Advanced Exchange Extended Warranty gives you an extension of the Base Warranty in periods of 1 through 3 years. This is a simple, cost effective way to improve the guaranteed life of your investment. Purchase of an Advanced Exchange Extended Warranty also allows you to call our technical support centre free of charge. With Advanced Exchange, depending on the model, your replacement printer is on its way by the next business day. The call process is described below:
You experience printer problems or failure.
Call Lexmark's Technical Support Centre at 1-800-539-6275 from 9:00 a.m. to 9:00 p.m. EST, Monday through Friday. Saturdays from 12:00pm - 6:00pm EST.
A trained technician will try to solve your problem by phone.
The warranty centre will explain your warranty options. If Advanced Exchange is chosen, you will be asked for the following information: name, address and telephone number.
Ship the defective printer using the same packaging to Lexmark's repair centre. Shipping instructions and a waybill will be included.
Note: Lexmark pays for all shipping costs.
|Manufacturer Part Number||2356167|
|Manufacturer Website Address||http://www.lexmark.com|
|Service Name||Service/Support - Extended Warranty|
|Manufacturer||Lexmark International, Inc|
|Product Supported||Lexmark Printer:
|Service Availability||12 x 5 Phone Support|
|Service Description||12x5 Next Business Day|
|Service Duration||4 Year|
|Service Main Type||Exchange|
|Service Sub Type||Electronic and Physical|
|Service Response Time||(Next Business Day) - Replacement|
This product is shipped only within Canada and Warranty valid for Canada only.
Computer Valley makes every effort to provide accurate specifications, descriptions, images and price on all products that are found on www.computervalley.ca
However for complete and updated descriptions, compatibilities, specifications and actual photo we recommend our clients to consult with manufacturer's websites or simply call us for proper clarifications. Computer Valley is not responsible and will not accept returns for items purchased that are not compatible with your system. Please ensure that you have verified compatibility and actual photo with your system by visiting the manufacturer's web site prior to purchase or give us a call to make sure what you are purchasing.
For more information, visit our Shipping and Return policy.
Computer Valley wants to provide you with the best and fastest possible service. We try to ship in stock orders placed before 2:00pm EST the same day. For in stock orders placed after 2:00pm EST they are usually shipped the next business day. However there are always exceptions. Please contact us prior to placing your order if you need your purchase by a certain date.
We ship by UPS, FEDEX, USPS, CANADA POST , PUROLATOR and LOOMIS from the nearest locations possible based on stock in hand.
Please note: Computer Valley reserves the rights to accept and cancel any order at anytime due to pricing error or any other reason. An email will be sent as a confirmation of the order status.