The Intermec Medallion Silver Replacement Service Contract plan features on demand dispatch of a customer-owned spare unit overnight, then applies industry-leading repairs to the unit within five business days and returns it to the replacement pool, ready for productive operation.
|Manufacturer Part Number||AC3-SRPD1|
|Manufacturer Website Address||www.intermec.com|
|Service Name||Medallion Silver Replacement Service|
|Manufacturer||Intermec Technologies Corporation|
Intermec's Medallion Overnight Exchange Plan "Silver Replacement" provides a customer-owned ready-to-run spare overnight, to take the place of a failed device. The Silver Replacement plan provides for the return of the failed unit to factory operation specifications within a five-business-day turnaround schedule, ready to serve as the next replacement, when necessary. The Intermec Silver Replacement version of our Medallion Service Contract plans ensure that critical data collection devices are dispatched, on demand (as long as the request is received before 3 PM local time), free of charge, then repaired, tested and returned to the replacement spares pool. Each replacement unit is shipped in reusable/returnable packaging to facilitate the return of the defective unit to the Intermec Repair Depot for any needed repairs. Intermec repairs are warranted for 90 days, and performed to exacting factory standards, using Intermec authorized parts and procedures.
Note 1: To qualify for the Medallion Silver Replacement plan, a 100-unit minimum of the same model device is required. Intermec recommends the replacement pool inventory be five-to-fifteen percent of the customer owned units of the same model, depending on environmental and operational factors. The Customer must ensure the return of the failed unit to Intermec within five business days from the date of receipt of the replacement.
Note 2: The Medallion Overnight Exchange Plan "Silver Replacement" may not be available in your location. Please confirm availability with your local Intermec authorized service representative.
|Service Duration||1 Year|
|Service Main Type||Exchange|
|Service Sub Type||Electronic and Physical|
|Service Response Time||(Next Business Day)|
This product is shipped only within Canada and Warranty valid for Canada only.
Computer Valley makes every effort to provide accurate specifications, descriptions, images and price on all products that are found on www.computervalley.ca
However for complete and updated descriptions, compatibilities, specifications and actual photo we recommend our clients to consult with manufacturer's websites or simply call us for proper clarifications. Computer Valley is not responsible and will not accept returns for items purchased that are not compatible with your system. Please ensure that you have verified compatibility and actual photo with your system by visiting the manufacturer's web site prior to purchase or give us a call to make sure what you are purchasing.
For more information, visit our Shipping and Return policy.
Computer Valley wants to provide you with the best and fastest possible service. We try to ship in stock orders placed before 2:00pm EST the same day. For in stock orders placed after 2:00pm EST they are usually shipped the next business day. However there are always exceptions. Please contact us prior to placing your order if you need your purchase by a certain date.
We ship by UPS, FEDEX, USPS, CANADA POST , PUROLATOR and LOOMIS from the nearest locations possible based on stock in hand.
Please note: Computer Valley reserves the rights to accept and cancel any order at anytime due to pricing error or any other reason. An email will be sent as a confirmation of the order status.