McAfee Gold Support - 1 Year - 24 x 7 - Technical - Electronic Service

SKU:
FSWYCM-AA-GG
Product Model:
FSWYCM-AA-GG
Manufactured by:
McAfee, Inc
Availability:
Out of stock
Condition:
Genuine and factory sealed in box.
Warranty:
Valid for Canada only.
  • $2.99 CAD Regular Price:
  • $0.00 CAD You Save:
Not available
$2.99 CAD

Product Summary

For your business to thrive, your network and systems must stay secure. The McAfee Gold Technical Support team delivers the trusted security advice you need to secure systems and networks around the world with comprehensive and proven solutions and services. Business availability depends heavily on proactive risk management and mitigation. If it is your charter to maximize protection, minimize downtime, and solve security problems quickly, our industry-leading software and hardware technical support programs are for you. Preventing problems before they hit you, and recovering quickly if they do, are the goals of our proven security technical support programs.

General Information

Product Type Service
Manufacturer Part Number FSWYCM-AA-GG
Manufacturer Website Address www.mcafee.com
Service Name Gold Support
Manufacturer McAfee, Inc
Brand Name McAfee

Service Information

Product Supported
  • FS Enterprise Software (10000-19999 hosts)
  • Service Availability 24 x 7
    Service Details

    Evaluation Environments:
    As a Gold Technical Support customer, you can have access to McAfee's online Global Solutions Lab, where users can evaluate McAfee products, and test the deployment or upgrading of McAfee's latest security technologies.

    Rapid Access:

  • Keep up to date on the status of your support cases in real time
  • Get unlimited access to McAfee's Gold Technical Support staff via phone (toll-free where available), chat, or email
  • Our certified Gold Technical Support technicians have the ability to diagnose and repair your issues by accessing your systems using our McAfee Support remote management tools
  • McAfee's Technical Support ServicePortal gives customers quick and easy access to comprehensive KnowledgeBase articles, video tutorials, evaluation environments, and online case submission

    Trusted Security Advice:

  • McAfee Gold technicians are comprehensively trained and certified, including CompTIA, CISSP, Microsoft, and Cisco certifications
  • Gold technicians are experts in McAfee solutions, industry security, and network technologies

    McAfee's Technical Support ServicePortal:

  • Stay productive by taking advantage of our product installation guides and video tutorials
  • Get automatic downloads of our daily DATs, signature and agent files, unlimited product updates, and upgrades
  • Create, track, and manage support cases online - an easy-to-use way to monitor the history and progress of support incidents and resolutions
  • Find answers in our unmatched wealth of online technical documentation via the KnowledgeBase, product FAQs, white papers, and user guides
  • Search our comprehensive collection of support tools with 24/7/365 access to the Technical Support ServicePortal at https://mysupport.mcafee.com
  • Access innovative online tools such as McAfee Virtual Technician (MVT), our online diagnostic and repair tool which has been shown to solve almost 50 percent of customers' issues. Other online tools such as the Minimum Escalation Requirements Tool (MERTool) and WebImmune help accelerate problem resolution
  • Retrieve the most current information on past and present threats via the McAfee Threat Center and the virus information library. Read and learn from online security alerting services and posted security newsletters
  • Service Duration 1 Year
    Service Main Type Technical
    Service Sub Type Electronic

    Disclaimer

    This product is shipped only within Canada and Warranty valid for Canada only.

    Computer Valley makes every effort to provide accurate specifications, descriptions and images on all products that are found on www.computervalley.ca

    However for complete and updated descriptions, compatibilities, specifications and actual photo we recommend our clients to consult with manufacturer's websites or simply call us for proper clarifications. Computer Valley is not responsible and will not accept returns for items purchased that are not compatible with your system. Please ensure that you have verified compatibility and actual photo with your system by visiting the manufacturer's web site prior to purchase or give us a call to make sure what you are purchasing.

    For more information, visit our Shipping and Return policy.

    Computer Valley wants to provide you with the best and fastest possible service. We try to ship in stock orders placed before 2:00pm EST the same day. For in stock orders placed after 2:00pm EST they are usually shipped the next business day. However there are always exceptions. Please contact us prior to placing your order if you need your purchase by a certain date.

    We ship by UPS, FEDEX, USPS, CANADA POST , PUROLATOR and LOOMIS from the nearest locations possible based on stock in hand.

    Please note: Computer Valley reserves the rights to accept and cancel any order at anytime and an email will be sent as a confirmation of the order status.

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