Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack service gives you a cost-efficient alternative to onsite repair for HP products.
|Manufacturer Part Number||H5471E|
|Manufacturer Website Address||www.hp.com|
|Service Name||Express Exchange|
|Service Availability||10 x 5|
|Service Details||Express Exchange:
HP will send a permanent replacement unit, freight prepaid, via premium air freight carrier to the customer who calls the HP Customer Support Center between 8:00 am and 6:00 pm eastern time, Monday through Friday, except HP holidays. The replacement unit will be free of major cosmetic defects. The customer must return the defective unit within 3 working days of receipt of the shipment to HP. If the failed product is not received by HP within 10 days of the customer's receipt of the replacement product, the customer will be billed the product's list price less any applicable discounts. Service is limited to the continental U.S., as well as restricted areas of Alaska, Hawaii, and Puerto Rico.
|Service Duration||3 Year|
|Service Main Type||Maintenance|
|Service Sub Type||Physical|
|Service Response Time||(Next Business Day)|
This product is shipped only within Canada and Warranty valid for Canada only.
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However for complete and updated descriptions, compatibilities, specifications and actual photo we recommend our clients to consult with manufacturer's websites or simply call us for proper clarifications. Computer Valley is not responsible and will not accept returns for items purchased that are not compatible with your system. Please ensure that you have verified compatibility and actual photo with your system by visiting the manufacturer's web site prior to purchase or give us a call to make sure what you are purchasing.
For more information, visit our Shipping and Return policy.
Computer Valley wants to provide you with the best and fastest possible service. We try to ship in stock orders placed before 2:00pm EST the same day. For in stock orders placed after 2:00pm EST they are usually shipped the next business day. However there are always exceptions. Please contact us prior to placing your order if you need your purchase by a certain date.
We ship by UPS, FEDEX, USPS, CANADA POST , PUROLATOR and LOOMIS from the nearest locations possible based on stock in hand.
Please note: Computer Valley reserves the rights to accept and cancel any order at anytime due to pricing error or any other reason. An email will be sent as a confirmation of the order status.