HP Care Pack Hardware Support - 5 Year - 9 x 5 Next Business Day - On-site - Maintenance - Parts & Labor - Electronic and Physical Service

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SKU:
HN789E
UPC:
000000000000
Product Model:
HN789E
Shipping Weight:
0.1
Manufactured by:
Hewlett-Packard
Availability:
Please Call for ETA or Place Backorder
Condition:
Genuine and factory sealed in box.
Warranty:
Valid for Canada only.
  • $93.99 CAD Regular Price:
  • $18.00 CAD You Save:
$75.99 CAD

Marketing Information

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.

General Information

Product Type Service
Manufacturer Part Number HN789E
Manufacturer Website Address http://www.hp.com
Service Name Care Pack Hardware Support
Manufacturer Hewlett-Packard
Brand Name HP

Service Information

Product Supported

HP Compaq Models:

  • Deskpro 6000
  • 6000 Pro
  • All-in-One 6000 Pro
  • Elite 8000f
  • Elite 8100
  • ProLiant 6000
  • Service Availability 9 x 5
    Service Details

    Remote problem diagnosis and support:

  • HP Services uses electronic remote support tools to isolate your problem and facilitate resolution
  • Next business day onsite response:

  • For issues that cannot be resolved remotely, an authorised HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window
  • HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary
  • Your coverage includes all required parts and materials
  • Coverage window options:

  • Standard business hours, standard business days
  • Service is available 8.00am - 5.00pm, Monday to Friday, excluding holidays
  • Escalation management:

  • Established escalation procedures enlist specialised expertise from HP and selected third-parties
  • Service Duration 5 Year
    Service Main Type Maintenance
    Service Sub Type Electronic and Physical
    Service Characteristic Parts & Labor
    Service Response Time (Next Business Day)

    Disclaimer

    This product is shipped only within Canada and Warranty valid for Canada only.

    Computer Valley makes every effort to provide accurate specifications, descriptions and images on all products that are found on www.computervalley.ca

    However for complete and updated descriptions, compatibilities, specifications and actual photo we recommend our clients to consult with manufacturer's websites or simply call us for proper clarifications. Computer Valley is not responsible and will not accept returns for items purchased that are not compatible with your system. Please ensure that you have verified compatibility and actual photo with your system by visiting the manufacturer's web site prior to purchase or give us a call to make sure what you are purchasing.

    For more information, visit our Shipping and Return policy.

    Computer Valley wants to provide you with the best and fastest possible service. We try to ship in stock orders placed before 2:00pm EST the same day. For in stock orders placed after 2:00pm EST they are usually shipped the next business day. However there are always exceptions. Please contact us prior to placing your order if you need your purchase by a certain date.

    We ship by UPS, FEDEX, USPS, CANADA POST , PUROLATOR and LOOMIS from the nearest locations possible based on stock in hand.

    Please note: Computer Valley reserves the rights to accept and cancel any order at anytime and an email will be sent as a confirmation of the order status.

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