Netgear ProSupport - 3 Year - 24 x 7 Next Business Day - Maintenance - Electronic and Physical Service

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SKU:
PMB0332NA
UPC:
0606449043204
Product Model:
PMB0332NA
Shipping Weight:
0.2
Manufactured by:
Netgear, Inc
Availability:
Please Call for ETA or Place Backorder
Condition:
Genuine and factory sealed in box.
Warranty:
Valid for Canada only.
  • $313.99 CAD Regular Price:
  • $62.00 CAD You Save:
$251.99 CAD

Marketing Information

NETGEAR understands that the integrity of your network directly impacts the success of your enterprise. This is why we have designed a comprehensive service portfolio with various levels of support, enabling you to leverage NETGEAR's expertise in a way that is most suitable for your business needs. Backed by a team of NETGEAR's R&D engineering, our service offerings ensure that your NETGEAR ProSafe business-class products operate even more efficiently and reliably, enabling you to focus on your core business.

General Information

Product Type Service
Manufacturer Part Number PMB0332NA
Manufacturer Website Address http://www.netgear.com
Service Name ProSupport
Manufacturer Netgear, Inc
Brand Name Netgear

Service Information

Product Supported

NETGEAR Category 2 Products:

  • FS752TPS, FSM7326P, FSM7328PS, FSM7328S, FSM7352S, FSM750S, GS724TP, GS748T, GS748TP, GS748TR, GS748TS, GSM7212, GSM7224, GSM7224R, GSM7312, RND4XXX
Service Availability 24 x 7
Service Description 24x7 Next Business Day
Service Details

ProSupport OnCall 24x7:
NETGEAR's OnCall 24x7 contract provides unlimited phone and email technical support for your networking product. The customer receives an exclusive toll-free priority phone line access to our technical experts for advanced configuration and trouble shooting support. Specifically, the OnCall 24x7 covers the following:

  • 24x7 Technical Support, allowing you access to our Global Support Centers (GSC) 24 hours a day, 7 days a week and 365 days a year
  • 24x7 Remote Diagnostics performed by our technical experts who access real-time configuration parameters, hardware and software revision levels, and port statistics for prompt resolution of technical issues
  • Express hardware replacement for arrival within next business day (NBD). This service ensures that you will receive the replacement hardware promptly in the unlikely event the product under coverage is down due to a hardware issue
  • Escalation management with Plan of Action (POA)
  • Online services entitling you to privileged information and services such as personalized support cases, online problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releases
  • Software Maintenance Releases Notification, a service that automatically sends you an email notification upon the availability of maintenance and patch releases, as well as enhancements
Service Duration 3 Year
Service Main Type Maintenance
Service Sub Type Electronic and Physical
Service Response Time (Next Business Day)

Disclaimer

This product is shipped only within Canada and Warranty valid for Canada only.

Computer Valley makes every effort to provide accurate specifications, descriptions, images and price on all products that are found on www.computervalley.ca

However for complete and updated descriptions, compatibilities, specifications and actual photo we recommend our clients to consult with manufacturer's websites or simply call us for proper clarifications. Computer Valley is not responsible and will not accept returns for items purchased that are not compatible with your system. Please ensure that you have verified compatibility and actual photo with your system by visiting the manufacturer's web site prior to purchase or give us a call to make sure what you are purchasing.

For more information, visit our Shipping and Return policy.

Computer Valley wants to provide you with the best and fastest possible service. We try to ship in stock orders placed before 2:00pm EST the same day. For in stock orders placed after 2:00pm EST they are usually shipped the next business day. However there are always exceptions. Please contact us prior to placing your order if you need your purchase by a certain date.

We ship by UPS, FEDEX, USPS, CANADA POST , PUROLATOR and LOOMIS from the nearest locations possible based on stock in hand.

Please note: Computer Valley reserves the rights to accept and cancel any order at anytime due to pricing error or any other reason. An email will be sent as a confirmation of the order status.

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