Quantum Gold Support Plan - 3 Year - 24 x 7 x 4 Hour - On-site - Maintenance - Electronic and Physical Service

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Product Model:
Shipping Weight:
Manufactured by:
Quantum Corporation
Out of stock
Genuine and factory sealed in box.
Valid for Canada only.
  • $5,142.00 CAD Regular Price:
  • $925.01 CAD You Save:
Not available
$4216.99 CAD

General Information

Product Type Service
Manufacturer Part Number SDY45-LR10-GL31
Manufacturer Website Address http://www.quantum.com
Service Name Gold Support Plan
Manufacturer Quantum Corporation
Brand Name Quantum

Service Information

Product Supported

Quantum DXI4500 Hard Drive Array

Service Availability 24 x 7 Phone Support
  24 x 7 Web Knowledge Base Access
Service Description 24x7x4 Hour
Service Details

If your organization has around-the-clock requirements or a complex IT environment, we recommend the Gold Support plan, which includes:

  • 24/7 On-site support
  • Four-hour target response time for on-site support
  • 24/7 Multilingual telephone support
  • Priority call handling
  • 24/7 Access to online resources
  • Library firmware upgrades
  • Concurrent maintenance
  • StorageCare Guardian remote monitoring
  • Zone 1
Service Duration 3 Year
Service Location On-site
Service Main Type Maintenance
Service Sub Type Electronic and Physical
Service Response Time 4 Hour


This product is shipped only within Canada and Warranty valid for Canada only.

Computer Valley makes every effort to provide accurate specifications, descriptions, images and price on all products that are found on www.computervalley.ca

However for complete and updated descriptions, compatibilities, specifications and actual photo we recommend our clients to consult with manufacturer's websites or simply call us for proper clarifications. Computer Valley is not responsible and will not accept returns for items purchased that are not compatible with your system. Please ensure that you have verified compatibility and actual photo with your system by visiting the manufacturer's web site prior to purchase or give us a call to make sure what you are purchasing.

For more information, visit our Shipping and Return policy.

Computer Valley wants to provide you with the best and fastest possible service. We try to ship in stock orders placed before 2:00pm EST the same day. For in stock orders placed after 2:00pm EST they are usually shipped the next business day. However there are always exceptions. Please contact us prior to placing your order if you need your purchase by a certain date.

We ship by UPS, FEDEX, USPS, CANADA POST , PUROLATOR and LOOMIS from the nearest locations possible based on stock in hand.

Please note: Computer Valley reserves the rights to accept and cancel any order at anytime due to pricing error or any other reason. An email will be sent as a confirmation of the order status.

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