Aimetis Maintenance & Support - 1 Year - Technical - Electronic Service

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SKU:
SYM-1Y-MS-E
Product Model:
SYM-1Y-MS-E
Manufactured by:
Aimetis Corp.
Availability:
Please Call for ETA or Place Backorder
Condition:
Factory sealed in box.
  • $153.99 CAD Regular Price:
  • $30.00 CAD You Save:

Product Summary

Aimetis Maintenance & Support is a comprehensive offering that ensures you get the most out of your software investment. Product updates, in combination with expert technical support, form the basis of the program.

General Information

Product Type Service
Manufacturer Part Number SYM-1Y-MS-E
Manufacturer Website Address www.aimetis.com
Service Name Maintenance & Support
Manufacturer Aimetis Corp.
Brand Name Aimetis

Service Information

Product Supported

Aimetis Symphony Enterprise Edition Intelligent Video Management Software

Service Details

Technical Support:

  • With an experienced, global team of support personnel and developers, customers have a wealth of expertise to draw on to ensure they are designing and delivering reliable solutions that keep their customers satisfied
  • Technical support is accessible through the Aimetis Maintenance & Support Program or on a per incident basis
  • 3 Tier Service Level Agreement (SLA)
  • Remote Assistance

Software Maintenance:

  • In an ever-changing marketplace, Aimetis responds quickly by regularly providing new features and improvements to address new business problems
  • Customers subscribing to an Aimetis Maintenance & Support program have access to software updates, as they are released, with no additional upgrade fee
  • New Features and Improvements
  • Easy Upgrade Process
  • Short-Cycle Releases to Address Product Defects

Self-Service Support:

  • Through Aimetis self-service offerings, partners have access to a library of tools, documentation and other resources, which can be used to quickly resolve issues without needing to speak with Technical Support
  • Knowledge Base
  • Product Documentation Suite
  • Technical and Security Alerts
  • Technical FAQs
Service Duration 1 Year
Service Main Type Technical
Service Sub Type Electronic

Disclaimer

This product is shipped only within Canada.

Computer Valley makes every effort to provide accurate specifications and description on all products that are found on www.computervalley.ca however Computer Valley is not responsible for any errors in products specifications and descriptions on our website.

For complete and updated descriptions, compatibilities and specifications we recommend our clients to consult with manufacturer's websites. Computer Valley is not responsible and will not accept returns for items purchased that are not compatible with your computer configuration. Please ensure that you have verified compatibility with your system by visiting the manufacturer's web site prior to purchase or give us a call to make sure what you are purchasing.

For more information, visit our Terms and Conditions.

Computer Valley wants to provide you with the best and fastest possible service. We try to ship in stock orders placed before 2:00pm EST the same day. For in stock orders placed after 2:00pm EST they are usually shipped the next business day. However there are always exceptions. Please contact us prior to placing your order if you need your purchase by a certain date.

We ship by UPS, FEDEX, USPS, CANADA POST and PUROLATOR from the nearest locations possible based on stock in hand.

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