HP Critical Advantage L3 Defective Media Retention Service - 5 Year - Maintenance - Labor - Electronic and Physical Service

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$10035.99 CAD

Marketing Information

HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology. CA includes proactive and reactive support for the products in your IT environment. CA is purchased and entitled on a per-product basis, and you have the flexibility of choosing the appropriate hardware reactive support level, depending on your needs. In addition, each CA service level provides reactive software support and updates for HP software and the third-party software you've purchased from HP. CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. The account team develops a clear understanding of your IT environment, your IT goals, and your overall business objectives. A mutually agreed-upon support strategy is then designed and documented in an account support plan. The account team meets with you annually to discuss progress against the plan and to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies and tools to help you minimize downtime and improve productivity. CA is available at time of product purchase, or it can be purchased as a contract for existing HP customer IT environments. IT environment, for the purposes of this document, is the IT infrastructure supported by CA. The extent of infrastructure covered by CA will be those products on which the service has been purchased. You may choose to cover all or a portion of your IT infrastructure with CA. If CA is purchased for a server, enclosure, storage device, or network device, all hardware components within the device must be at the same CA service level.

General Information

Product Type Service
Manufacturer Part Number U7V89E
Manufacturer Website Address http://www.hp.com
Service Name Critical Advantage L3 Defective Media Retention Service
Manufacturer Hewlett-Packard
Brand Name HP

Service Information

Product Supported

HP StoreEasy 3830 Gateway Storage Blade

Service Details

CA helps you maximize performance, availability, and functional use of virtualized infrastructure environments with:

  • Access to an assigned team of HP specialists who understand your IT needs in supporting your business; Advice on technology deployment
  • A core set of proactive services that can be used to help you establish a support plan to address issues across your IT environment; A choice of proactive services, selected as needed to meet your particular business situation
  • CA helps you resolve problems quickly, with: A single point of accountability across your IT environment; Collaborative incident management processes for selected vendors' products not covered under the CA contract, such as SAP; Rapid connection to technical specialists for critical incidents
  • A flexible range of hardware support response or repair time commitments to suit your business requirements and budget Real-time monitoring of your IT environment
Service Duration 5 Year
Service Main Type Maintenance
Service Sub Type Electronic and Physical
Service Characteristic Labor


This product is shipped only within Canada and Warranty valid for Canada only.

Computer Valley makes every effort to provide accurate specifications, descriptions, images and price on all products that are found on www.computervalley.ca

However for complete and updated descriptions, compatibilities, specifications and actual photo we recommend our clients to consult with manufacturer's websites or simply call us for proper clarifications. Computer Valley is not responsible and will not accept returns for items purchased that are not compatible with your system. Please ensure that you have verified compatibility and actual photo with your system by visiting the manufacturer's web site prior to purchase or give us a call to make sure what you are purchasing.

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