HP Care Pack - 3 Year - 24 x 7 - Technical - Electronic Service
HP 24x7 Software Technical Support provides comprehensive round-the-clock services and cost-saving updates to help you enhance the performance and availability of software from HP and other leading vendors.
|Manufacturer Part Number||UJ099E|
|Manufacturer Website Address||www.hp.com|
|Service Name||Care Pack|
|Service Availability||24 x 7|
|Service Details||24x7x365 access to technical resources:
Connect with HP Response Center engineers via telephone, electronic communication, or FAX for assistance in resolving software implementation or operations problems. Service is available around the clock every day, including all holidays.Problem analysis and resolution:
HP Services provides corrective support to resolve identifiable and reproducible software product problems, and to help you identify problems that are difficult to reproduce. You can also receive assistance in trouble-shooting problems and setting configuration parameters.Software features and operational support:
HP provides information on the latest product features and known problems and solutions, plus operational advice and assistance.Installation advisory:
Advisory support is available for help with installation and updating of standalone applications or products installed in a network environment.Software updates and licensing:
Complete HP and selected third-party software product and documentation updates are available to your system manager. You receive a license to use and copy software product updates for all systems covered by the original software license.Electronic software information:
Access HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
|Service Duration||3 Year|
|Service Main Type||Technical|
|Service Sub Type||Electronic|
This product is shipped only within Canada.
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