Replace failed hardware units quickly and conveniently with HP Services reliable Next Business Day Exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to on-site repair for HP products.
|Manufacturer Part Number||UJ763E|
|Manufacturer Website Address||www.hp.com|
|Service Name||Care Pack|
|Product Supported||HP StorageWorks RDX 160|
|Service Availability||9 x 5|
|Service Details||Remote problem diagnosis and support:
HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.Next Business Day Exchange:
If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next Business Day delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 10:30 am the following business day in most areas within the continental US. Service within 1 to 2 days is available in selected areas of Alaska and Hawaii.Standard business hours coverage:
Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.
|Service Duration||3 Year|
|Service Main Type||Exchange|
|Service Sub Type||Electronic and Physical|
|Service Response Time||(Next Business Day)|
This product is shipped only within Canada and Warranty valid for Canada only.
For more information, visit our Shipping and Return policy.