Replace failed hardware units quickly and conveniently with HP Services reliable Next Business Day Exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to on-site repair for HP products.
|Manufacturer Part Number||UJ763E|
|Manufacturer Website Address||www.hp.com|
|Service Name||Care Pack|
|Product Supported||HP StorageWorks RDX 160|
|Service Availability||9 x 5|
|Service Details||Remote problem diagnosis and support:
HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.Next Business Day Exchange:
If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next Business Day delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 10:30 am the following business day in most areas within the continental US. Service within 1 to 2 days is available in selected areas of Alaska and Hawaii.Standard business hours coverage:
Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.
|Service Duration||3 Year|
|Service Main Type||Exchange|
|Service Sub Type||Electronic and Physical|
|Service Response Time||(Next Business Day)|
This product is shipped only within Canada and Warranty valid for Canada only.
Computer Valley makes every effort to provide accurate specifications, descriptions and images on all products that are found on www.computervalley.ca
However for complete and updated descriptions, compatibilities, specifications and actual photo we recommend our clients to consult with manufacturer's websites or simply call us for proper clarifications. Computer Valley is not responsible and will not accept returns for items purchased that are not compatible with your system. Please ensure that you have verified compatibility and actual photo with your system by visiting the manufacturer's web site prior to purchase or give us a call to make sure what you are purchasing.
For more information, visit our Shipping and Return policy.
Computer Valley wants to provide you with the best and fastest possible service. We try to ship in stock orders placed before 2:00pm EST the same day. For in stock orders placed after 2:00pm EST they are usually shipped the next business day. However there are always exceptions. Please contact us prior to placing your order if you need your purchase by a certain date.
We ship by UPS, FEDEX, USPS, CANADA POST , PUROLATOR and LOOMIS from the nearest locations possible based on stock in hand.