HP Care Pack - 1 Year - 13 x 5 x 2 Hour - On-site - Maintenance - Parts & Labor - Electronic and Physical Service

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SKU:
UL100PE
Product Model:
UL100PE
Shipping Weight:
0.01
Manufactured by:
Hewlett-Packard
Availability:
Out of stock
Condition:
Genuine and factory sealed in box.
Warranty:
Valid for Canada only.
  • $685.99 CAD Regular Price:
  • $130.00 CAD You Save:
Not available
$555.99 CAD

Marketing Information

HP Support Plus helps you increase the performance and availability of your IT infrastructure with comprehensive, consistent hardware and software services.

General Information

Product Type Service
Manufacturer Part Number UL100PE
Manufacturer Website Address www.hp.com
Service Name Care Pack
Manufacturer Hewlett-Packard
Brand Name HP

Service Information

Product Supported
  • HP NAS System AiO1200r
  • Service Availability 13 x 5
    Service Details

    Telephone software support:
    An HP IT Response Center engineer provides problem-analysis and problem-resolution support within 2 hours after your call is logged. The Center also offers help with trouble-shooting problems and setting configuration parameters, as well as usage assistance for applications, operating systems, and utilities.

    4-hour response on-site hardware support:
    For issues that cannot be resolved remotely, HP Services delivers on-site technical support to return your covered hardware products to operational condition, repairing or replacing components or entire units as necessary. An HP authorized representative arrives at your site within 4 hours after your call is logged. Your coverage includes all required parts and materials.

    Extended business hours coverage:
    On-site and remote services are available 8:00 am - 9:00 pm, Monday through Friday, excluding holidays. Calls received outside this service window will be logged on the next standard business day.

    Software updates and licensing:
    Complete HP and selected third-party software product and documentation updates are available to your system manager. You receive a license to use and copy the updates to all systems covered by your original software license. Subscription-based service gives you substantial savings vs. the cost of individual updates.

    Electronic support:
    Access HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.

    Service Duration 1 Year
    Service Main Type Maintenance
    Service Sub Type Electronic and Physical
    Service Characteristic Parts & Labor
    Service Response Time 2 Hour - Telephone Support
      4 Hour - Repair

    Disclaimer

    This product is shipped only within Canada and Warranty valid for Canada only.

    Computer Valley makes every effort to provide accurate specifications, descriptions, images and price on all products that are found on www.computervalley.ca

    However for complete and updated descriptions, compatibilities, specifications and actual photo we recommend our clients to consult with manufacturer's websites or simply call us for proper clarifications. Computer Valley is not responsible and will not accept returns for items purchased that are not compatible with your system. Please ensure that you have verified compatibility and actual photo with your system by visiting the manufacturer's web site prior to purchase or give us a call to make sure what you are purchasing.

    For more information, visit our Shipping and Return policy.

    Computer Valley wants to provide you with the best and fastest possible service. We try to ship in stock orders placed before 2:00pm EST the same day. For in stock orders placed after 2:00pm EST they are usually shipped the next business day. However there are always exceptions. Please contact us prior to placing your order if you need your purchase by a certain date.

    We ship by UPS, FEDEX, USPS, CANADA POST , PUROLATOR and LOOMIS from the nearest locations possible based on stock in hand.

    Please note: Computer Valley reserves the rights to accept and cancel any order at anytime due to pricing error or any other reason. An email will be sent as a confirmation of the order status.

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