HP Next Business Day Hardware Support for Travelers gives mobile computer users a one-stop solution for prompt, reliable remedial services in more than 85 countries around the world. Coverage spans HP and Compaq branded mobile hardware products and HP-supplied internal components, plus attached accessories purchased with the main product.
|Manufacturer Part Number||UL654E|
|Manufacturer Website Address||www.hp.com|
|Service Name||Care Pack|
HP Travel Notebooks Only
|Service Availability||9 x 5|
|Service Details||Remote Problem Diagnosis and Support:
Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution.Next Business Day Onsite Response:
For issues that cannot be resolved remotely, an HP-authorized representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window. Your covered hardware is returned to operational condition, with components or entire units replaced as necessary. Your coverage includes all required parts and materials.Parts and Materials:
HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements.Coverage Window:
Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested**.Note:
|Service Duration||4 Year|
|Service Main Type||Maintenance|
|Service Sub Type||Electronic and Physical|
|Service Characteristic||Parts & Labor|
|Service Response Time||(Next Business Day)|
This product is shipped only within Canada and Warranty valid for Canada only.
For more information, visit our Shipping and Return policy.