Increase equipment availability and productivity with rapid-response onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack Service covers desktops, workstations, servers, storage systems, network equipment, and printing.
|Manufacturer Part Number||UQ589E|
|Manufacturer Website Address||www.hp.com|
|Service Name||Care Pack|
|Service Availability||13 x 5|
|Service Details||Remote Problem Diagnosis and Support:
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.4-Hour Onsite Response:
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.Coverage Window:
Extended business hours, standard business days: Service is available 8:00 am - 9:00 pm, Monday through Friday, excluding holidays.
|Service Duration||3 Year|
|Service Main Type||Maintenance|
|Service Sub Type||Electronic and Physical|
|Service Characteristic||Parts & Labor|
|Service Response Time||4 Hour|
This product is shipped only within Canada and Warranty valid for Canada only.
For more information, visit our Shipping and Return policy.