HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services.
|Manufacturer Part Number||UQ591E|
|Manufacturer Website Address||www.hp.com|
|Service Name||Care Pack|
|Service Availability||24 x 7|
|Service Details||Telephone Software Support:
An HP Response Center engineer provides problem-analysis and problem-resolution support within 2 hours after your call is logged. The Center also offers help with trouble-shooting problems and setting configuration parameters, as well as usage assistance for applications, operating systems, and utilities.4-Hour Response Onsite Hardware Support:
For issues that cannot be resolved remotely, HP Services delivers onsite technical support to return your covered hardware products to operational condition, repairing or replacing components or entire units as necessary. An HP authorized representative arrives at your site within 4 hours after your call is logged. Your coverage includes all required parts and materials.24x7x365 coverage:
Onsite and remote services are available around the clock, including all holidays. Software Updates and Licensing:
Complete HP and selected third-party software product and documentation updates are available to your system manager. You receive a license to use and copy the updates to all systems covered by your original software license. Subscription-based service gives you substantial savings vs. the cost of individual updates.Electronic Support:
Access HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
|Service Duration||3 Year|
|Service Main Type||Maintenance|
|Service Sub Type||Electronic and Physical|
|Service Characteristic||Parts & Labor|
|Service Response Time||4 Hour|
This product is shipped only within Canada and Warranty valid for Canada only.
For more information, visit our Shipping and Return policy.