HP Care Pack Hardware Support with Accidental Damage Protection - 3 Year - 9 x 5 Next Business Day - On-site - Maintenance - Parts & Labor - Electronic and Physical Service

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Genuine and factory sealed in box.
Valid for Canada only.
  • $195.00 CAD Regular Price:
  • $39.00 CAD You Save:
$156.00 CAD

Marketing Information

This easy-to-use HP Care Pack Service offers local-language remote problem diagnosis and next-business-day onsite response times. Coverage spans HP and Compaq branded mobile hardware products and HP-supplied internal components, plus attached accessories purchased with the main product.

General Information

Product Type Service
Manufacturer Part Number UZ281E
Manufacturer Website Address http://www.hp.com
Service Name Care Pack Hardware Support with Accidental Damage Protection
Manufacturer Hewlett-Packard
Brand Name HP

Service Information

Product Supported

HP PROMO Notebook

Service Availability 9 x 5
Service Description 9x5 Next Business Day
Service Details

Remote problem diagnosis and support:

  • Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution

Next business day onsite response:

  • For issues that cannot be resolved remotely, an HP-authorised representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window
  • Your covered hardware is returned to operational condition, with components or entire units replaced as necessary
  • Your coverage includes all required parts and materials

Parts and materials:

  • HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements

Coverage window:

  • Service is available 8.00am - 5.00pm local time Monday to Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested

Additional services coverage options:

  • In addition to basic Next Business Day Hardware Support for Travelers, you can gain extra protection by adding Accidental Damage Protection or ADP.
Service Duration 3 Year
Service Location On-site
Service Main Type Maintenance
Service Sub Type Electronic and Physical
Service Characteristic Parts & Labor
Service Response Time (Next Business Day)


This product is shipped only within Canada and Warranty valid for Canada only.

Computer Valley makes every effort to provide accurate specifications, descriptions, images and price on all products that are found on www.computervalley.ca

However for complete and updated descriptions, compatibilities, specifications and actual photo we recommend our clients to consult with manufacturer's websites or simply call us for proper clarifications. Computer Valley is not responsible and will not accept returns for items purchased that are not compatible with your system. Please ensure that you have verified compatibility and actual photo with your system by visiting the manufacturer's web site prior to purchase or give us a call to make sure what you are purchasing.

For more information, visit our Shipping and Return policy.

Computer Valley wants to provide you with the best and fastest possible service. We try to ship in stock orders placed before 2:00pm EST the same day. For in stock orders placed after 2:00pm EST they are usually shipped the next business day. However there are always exceptions. Please contact us prior to placing your order if you need your purchase by a certain date.

We ship by UPS, FEDEX, USPS, CANADA POST , PUROLATOR and LOOMIS from the nearest locations possible based on stock in hand.

Please note: Computer Valley reserves the rights to accept and cancel any order at anytime due to pricing error or any other reason. An email will be sent as a confirmation of the order status.

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