Promise ServicePlus - 3 Year - 24 x 7 Next Business Day - On-site - Replacement - Parts - Physical Service
The PROMISE ServicePlus Plan is an upgrade to VTrak's outstanding 3-Year limited advance replacement warranty, adding a rapid response onsite hardware parts replacement service. This service is available 24-hours a day, seven days a week for the entire warranty period. The PROMISE ServicePlus plan is available for both fully configured systems sold through Apple authorized channels as well as Windows and Linux qualified systems sold through PROMISE authorized channels.
The PROMISE ServicePlus plan features the rapid dispatch and installation of critical replacement components. VTrak storage administrators can rest easy knowing they are backed by full 24-hour by seven-day onsite component replacement. In conjunction with PROMISE's 3-year standard Limited Warranty on the hardware and our 24x7 Technical Support help line, this Plan assures you the best available support to minimize downtime. Average response time can be as fast as four hours in most major metropolitan areas after failure verification.
|Manufacturer Part Number||VR2KSPNBDAA|
|Manufacturer Website Address||www.promise.com|
Promise VESS 2000 Series RAID Head with Drives
|Service Availability||24 x 7 Technical Support|
|Service Duration||3 Year|
|Service Main Type||Replacement|
|Service Sub Type||Physical|
|Service Response Time||(Next Business Day) - Parts Replacement|
This product is shipped only within Canada.
Computer Valley makes every effort to provide accurate specifications and description on all products that are found on www.computervalley.ca however Computer Valley is not responsible for any errors in products specifications and descriptions on our website.
For complete and updated descriptions, compatibilities and specifications we recommend our clients to consult with manufacturer's websites. Computer Valley is not responsible and will not accept returns for items purchased that are not compatible with your computer configuration. Please ensure that you have verified compatibility with your system by visiting the manufacturer's web site prior to purchase or give us a call to make sure what you are purchasing.
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Computer Valley wants to provide you with the best and fastest possible service. We try to ship in stock orders placed before 2:00pm EST the same day. For in stock orders placed after 2:00pm EST they are usually shipped the next business day. However there are always exceptions. Please contact us prior to placing your order if you need your purchase by a certain date.
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